Troubleshooting

What is your return policy?
We have a “Fresh Guarantee”. If you aren't absolutely thrilled with any product you purchase from Lemon Leaf Prints, we'll make sure to get you ...
Sat, 7 Mar, 2015 at 11:00 AM
What should I do if there's something wrong with an order I received?
Contact customer service and we'll resolve the issue for you and ensure your 100% satisfaction.
Sat, 7 Mar, 2015 at 11:00 AM
What should I do if something is missing from my order?
Contact customer service and we'll resolve the issue for you and ensure your 100% satisfaction.
Sat, 7 Mar, 2015 at 11:01 AM
How do I cancel my order?
Go into your order history, click on the link for your order number, and then click on the link that says "REQUEST A REPLACEMENT OR A REFUND". Fil...
Sat, 7 Mar, 2015 at 11:01 AM
Can I cancel an item in an order without cancelling the whole order?
Depending on the status of your order, this may not possible. For example, if the items are already printing or shipping, any cancellation requests will f...
Sat, 7 Mar, 2015 at 11:01 AM
How long will a reprint or refund take to receive?
Printing of a reprint can take up to 3 business days, however we will expedite the shipping. Time to get your refund varies with the payment provid...
Sat, 7 Mar, 2015 at 11:02 AM