Lemon Leaf Prints
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1-855-981-9378 (ZEST)
Knowledge base
General
About Lemon Leaf Prints
3
What are your hours of operation?
What kind of printing techniques do you use?
Do you have an affiliate program?
General Questions
6
Will my item have a logo on it?
Can I buy the design in digital format so I can print it myself at home?
Why do some items have "unavailable" over them?
How much postage will I need for my cards or invitations?
Can I use the business design I purchased as the header on my website and social media platforms?
View all 6
Ordering & Shipping
Placing an Order
8
Are there quantity discounts?
Will I be charged sales tax?
Is there a minimum order?
What kind of payment methods can I use?
How do I apply a special offer to my order?
View all 8
Proofing Process
5
How do I know if my item comes with a digital proof?
How do I make changes to a proof?
Do you proofread for spelling, grammatical errors, or omissions?
Where is my proof?
How come I can't reach the designer?
Changing an Order
6
I already placed an order. Can I still make use of a special offer?
What if I've made a mistake and need to change something?
Can I change my paper or envelope options after my order has been placed?
Can I change my shipping method or address after I've placed my order?
Can I order more after my order has been placed?
View all 6
Shipping & Delivery
5
What are your shipping options?
Is there a rush service option?
When will my shipment arrive?
Do you ship internationally?
Which countries can I ship an order to?
Order Status
0
Troubleshooting
6
What is your return policy?
What should I do if there's something wrong with an order I received?
What should I do if something is missing from my order?
How do I cancel my order?
Can I cancel an item in an order without cancelling the whole order?
View all 6
About Our Products
Envelopes
6
What are my envelope options?
Are envelopes included with invitations? If so, what kind?
Can I get more envelopes?
Can I get both inner and outer envelopes?
What options do I have for printing addresses on my envelopes?
View all 6
Paper Types
2
What are your paper types and dimensions?
Can I get a sample?
Product Offerings
2
Do you have calligraphy services?
Do you sell table numbers?
Personalizing and Customizing
Changes to Designs
9
Can you change the color of the design?
Can I order a design I like in a different color?
Can I change the wording on a design?
Can I use the wording from one design for a different design?
Can you change the font(s) to something I specifically want?
View all 9
Alternative Languages
2
Can you add non-English wording or names to an invitation?
Will you print my message in a language other than English?
Photos & Photo Cards
3
Why won't you use the photo I sent you?
Can photos from my iPhone or iPad be used in my design?
How should I optimize the print quality of my photos?